Text Course Topic
Business Process Improvement (BPI)
Need for Business Process Improvement
Growth and Evolution of Organizations
Need for Business Process
Impact of BPR and BPI
Business Processes & Global Excellence
Change Management and Organizations
Business Processes & Organizations
Organizations Gain from BPI
Business Process Improvement Plan
Executive Implementation Team & BPI
Building a BPI Model
Business Cases & BPI Implementation
Situations Warranting BPI
Selecting Critical Business Process
Setting BPI Objectives
BPI - Preparation Stage
Preparing for BPI Implementation
BPI Project Planning
BPI Project - Process Detailing Exercise
BPI - Project Implementation
Introduction to Process Measurement
Process Effectiveness Measurement
Process Efficiency Measurement
BPI - Training Requirements
Process Adaptability Improvement
Flow Chart as BPI Tool
Different Types of Flow Charts
Information Processing Flowcharts
Flow Charts and QC Tools
Working through BPI Project
Understanding People and Process
Process Walk through on the Floor
Process Walk Through & Analysis
Process Measurement Analysis
