Text Course Topic

Total Quality Management (TQM)

Importance of Quality Management

Elements of Total Quality Management

Total Quality Management Models

Quality Management Tools

Six Sigma and Quality Management

What is Kaizen ?

Role of Managers in TQM

Role of Customers in TQM

Comparison of Six Sigma and TQM

Text Course Topic

Project Management - Introduction

What is a Project ?

What is Project Management ?

Project Management - Rational Approach

Open Systems Approach

Importance of Project Management

Components of Project Management

Team Management during a Project

Behavioural Models for Project Managers

Role of Project Managers

Soft Skills for Project Managers

Bidding as an Essential Skill for Project Managers

Costs in Project Management

Components of a Project Plan

Software Project Management

Tips for Delivering Large IT Projects

Rework and Scope Management

Procurement of Materials & Resources

Communications Management

Project Integration

Procurement and Quality Processes

Quality Management and Quality Control

Quality Frameworks - ISO, Six Sigma

Time/Material Billing & Fixed Cost Billing

Why Project Managers Should Not Overpromise and Underestimate at the Same Time

The Need for Person Independence in Software Project Management

Text Course Topic

Business Process Improvement (BPI)

Need for Business Process Improvement

Growth and Evolution of Organizations

Need for Business Process

Impact of BPR and BPI

Business Processes & Global Excellence

Change Management and Organizations

Business Processes & Organizations

Organizations Gain from BPI

Business Process Improvement Plan

Executive Implementation Team & BPI

Building a BPI Model

Business Cases & BPI Implementation

Situations Warranting BPI

Selecting Critical Business Process

Business Process Ownership

Setting BPI Objectives

BPI - Preparation Stage

Preparing for BPI Implementation

BPI Project Planning

BPI Project - Process Detailing Exercise

BPI - Project Implementation

Introduction to Process Measurement

Process Effectiveness Measurement

Process Efficiency Measurement

BPI - Training Requirements

Process Adaptability Improvement

Flow Chart as BPI Tool

Different Types of Flow Charts

Information Processing Flowcharts

Flow Charts and QC Tools

Working through BPI Project

Understanding People and Process

Process Walk through on the Floor

Process Walk Through & Analysis

Process Measurement Analysis

Text Course Topic

International Business - Introduction

Emerging Markets and IB

IB: The Resource Wars

Need for International Business

Threats to National Sovereignty

Growing Income Inequality

IB and the Ongoing Economic Crisis

Impact of Global Economic Crisis on IB

IB and Resistance to its Activities

Emerging Market Cities

Emerging Markets: Winning the $30 Trillion Prize

How Emerging Markets Got Transformed

Dealing with Duality in Emerging Markets

Strategy in Emerging Markets

Risks Faced by International Businesses

Impact of FDI on Developing Countries

Is FI Beneficial for Developing Countries ?

Benefits of Foreign Investment

Do Reforms drive IB or Vice Versa

Services that Support IB

Role of Governments in IB

Global Policies and Local Regulations

New Staffing Rules in the United States

The Fortune 100 Corporations

The Future Arrived Yesterday for IB

The Rise of Oligarchies and Monopolies

Business Strategies for Todays World

Mobile Wave is the Wave of the Future

Innovation is the Game Changer

Innovation in Emerging Markets

Cross Border Mergers and Acquisitions

Cultural Aspects of Cross Border M & A

Role of HR Consulting in M&A

Public Private Partnerships

The Urbanization of the World

International Mediation & Arbitration

Logistics Management for IB

Why Political Fight Over Budgets in the United States and Elsewhere is Meaningless

The Falling Fortunes of Global Aviation Industry