Text Course Topic
Total Quality Management (TQM)
Importance of Quality Management
Elements of Total Quality Management
Total Quality Management Models
Six Sigma and Quality Management
What is Kaizen ?
Role of Managers in TQM
Role of Customers in TQM
Comparison of Six Sigma and TQM
Text Course Topic
Project Management - Introduction
Project Management - Rational Approach
Open Systems Approach
Importance of Project Management
Components of Project Management
Team Management during a Project
Behavioural Models for Project Managers
Role of Project Managers
Soft Skills for Project Managers
Bidding as an Essential Skill for Project Managers
Costs in Project Management
Tips for Delivering Large IT Projects
Procurement of Materials & Resources
Communications Management
Project Integration
Procurement and Quality Processes
Quality Management and Quality Control
Quality Frameworks - ISO, Six Sigma
Time/Material Billing & Fixed Cost Billing
Why Project Managers Should Not Overpromise and Underestimate at the Same Time
The Need for Person Independence in Software Project Management
Text Course Topic
Business Process Improvement (BPI)
Need for Business Process Improvement
Growth and Evolution of Organizations
Need for Business Process
Impact of BPR and BPI
Business Processes & Global Excellence
Change Management and Organizations
Business Processes & Organizations
Organizations Gain from BPI
Business Process Improvement Plan
Executive Implementation Team & BPI
Building a BPI Model
Business Cases & BPI Implementation
Situations Warranting BPI
Selecting Critical Business Process
Setting BPI Objectives
BPI - Preparation Stage
Preparing for BPI Implementation
BPI Project Planning
BPI Project - Process Detailing Exercise
BPI - Project Implementation
Introduction to Process Measurement
Process Effectiveness Measurement
Process Efficiency Measurement
BPI - Training Requirements
Process Adaptability Improvement
Flow Chart as BPI Tool
Different Types of Flow Charts
Information Processing Flowcharts
Flow Charts and QC Tools
Working through BPI Project
Understanding People and Process
Process Walk through on the Floor
Process Walk Through & Analysis
Process Measurement Analysis
Text Course Topic
International Business - Introduction
Emerging Markets and IB
IB: The Resource Wars
Need for International Business
Threats to National Sovereignty
Growing Income Inequality
IB and the Ongoing Economic Crisis
Impact of Global Economic Crisis on IB
IB and Resistance to its Activities
Emerging Market Cities
Emerging Markets: Winning the $30 Trillion Prize
How Emerging Markets Got Transformed
Dealing with Duality in Emerging Markets
Risks Faced by International Businesses
Impact of FDI on Developing Countries
Is FI Beneficial for Developing Countries ?
Benefits of Foreign Investment
Do Reforms drive IB or Vice Versa
Services that Support IB
Role of Governments in IB
Global Policies and Local Regulations
New Staffing Rules in the United States
The Fortune 100 Corporations
The Future Arrived Yesterday for IB
The Rise of Oligarchies and Monopolies
Business Strategies for Todays World
Mobile Wave is the Wave of the Future
Innovation is the Game Changer
Innovation in Emerging Markets
Cross Border Mergers and Acquisitions
Cultural Aspects of Cross Border M & A
Role of HR Consulting in M&A
Public Private Partnerships
The Urbanization of the World
International Mediation & Arbitration
Logistics Management for IB
Why Political Fight Over Budgets in the United States and Elsewhere is Meaningless
The Falling Fortunes of Global Aviation Industry
